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Looking for a job can be a very stressful, emotional and frustrating process for job seekers and that’s because it’s not just about finding a role that suits your skills and aspirations (which is hard and competitive enough), it’s about navigating a system that sometimes feels impersonal and outdated. For most, your first opportunity to create a good first impression isn’t in person where your personality and energy can set you apart from the competition, but on paper through your CV and cover letter. And it’s been that way for decades. Nothing can blow up a job seeker more than the inevitable silence that can come after a lot of hard work has been put into crafting a compelling CV and cover letter. This absence of any feedback or acknowledgment beyond the most boring of CRM generated automated responses can be disheartening and leave you questioning if your efforts have even been seen. But now is not the time to trade in the best of your human qualities for speed or artificial intelligence. Today, we look at the dangers of asking ChatGPT to write a resume or cover letter on your behalf: Lack of Authenticity If your cv or cover letter sounds “overstated” or too wordy, recruiters may suspect it’s been AI-generated and you haven’t taken the time to personalise it. In today’s competitive market, recruiters are really looking for candidates who stand out and who’s voice, personality and storytelling ability jumps off the page, not something that sounds manufactured and inauthentic. Inaccuracies or exaggerations Let’s face it, AI tools like ChatGPT can sometimes add a little bit of mayo to your “what can I help with?” request and make some pretty broad assumptions about your skills or expertise. If you leave the response raw or unedited, it could leave you exposed and looking a little bit silly under questioning from a recruiter. Keywords Applicant Tracking Systems (ATS) scan for role-specific keywords, however, prompting ChatGPT to inject every keyword from the job ad or job description could ‘overcook’ it completely. This is something that recruiters look for and you risk being filtered out before another human sees your application. Cookie-cutter style Recruiters read hundreds of resumes and cover letters every week and if yours sounds like the same AI-produced fluff they’ve already seen, the recruiter might smell a rat. It’s important to know that recruiters have already become immune to the overuse of cliches and grammar that AI can inject into communications and if you’re not careful, your application may end up swiftly in a recycle bin. Ethical red flags Recruiters and employers are now actively screening for AI-written résumés and cover letters and for good reason. While using AI tools can be extremely fast and helpful, relying on it entirely can raise ethical concerns and create doubts in the mind of the recruiter. If an application is discovered to be largely AI-generated, it can trigger red flags about your communication skills, attention to detail and willingness to put in genuine effort. It can trip you up If your AI friend writes in a way that doesn’t match how you normally speak or work, you may struggle to back it up in an interview. Your voice on paper should sound like you in person. Waffle On Let’s face it, ChatGPT can waffle on. You need be make sure your documents are clear and concise and only call out the information that is necessary to present your message. AI can sometimes “fill in gaps” or exaggerate details in a way that might not feel like you at all. The safest way is to use AI or ChatGPT as your drafting assistant, not your ghostwriter. Let it help you with structure, ideas or a bit of creativity but always inject your own voice, check for accuracy and personalise it with real examples of the real you. Don’t Sound Artificial Even small exaggerations can backfire: AI loves long, multi-clause sentences. AI sometimes inserts commas where you wouldn’t or splits sentences unnaturally. AI can write overly formal sentences and waffle on that one statement too long. AI tends to write sentences that can sound aspirational rather than in a real human voice. AI might replace simple words with unnecessarily complex ones. The Risk You may not progress beyond the recruiter’s inbox. You may lose instantly credibility. You run the risk of misrepresenting yourself. You might end up sounding like all the rest. You come across as unauthentic. It just won’t land well. Unfortunately, your job application still remains your greatest opportunity to create a good first impression. Handing that responsibility over to your AI friend might save you some time but it could also cost you the opportunity you have been waiting for. When it comes to your career, your voice matters and so does the way you present yourself. Proceed with caution!

It may sound like a small distinction but at DDL we’ve always believed there’s a crucial difference between customer service and serving customers; and it’s a belief that has shaped our culture since day one. For more than 10 years, this mindset has been woven into the fabric of DDL. It guides the way we interact with our clients and our workers, and the results mean we have a very loyal and supportive client base. It also reminds us that our job isn’t simply to fix problems – it’s to prevent problems from occurring and to create experiences that make people feel empowered, valued and supported. At DDL, we want to be known for being more than just “a response team” that only kicks into gear when something goes wrong. Yes, sometimes serving customers means you have to front up and take your medicine from time-to-time, but our preference is to own all outcomes and be proactive rather than reactive. Every satisfied client, every happy worker and every long-term relationship is proof that serving our customers is the reason DDL continues to grow. With so many long-term clients relying on us to respond quickly to fluctuating demands in labour, we continue to challenge our systems and processes and improve the customer experience. Our workers also enjoy seeing the DDL team onsite and appreciate our regular check-ins, a cold Powerade and some awesome DDL merch. Some even take some of Jarryd’s multi-coloured sweatbands alongside our super cool bucket hats and caps. All of this adds up to a culture of service that feels natural, not forced, and separates us from our competition. “I’ve always been of the belief that our customers come first, and we will never waiver from that.” – Henry de Haas What serving customers looks like at DDL A personable and positive attitude. In the industries we serve, responsiveness and timing are everything. Being available when customers need us most, even after hours. Building real relationships that create trust and long-term partnerships. Providing solutions that ensure every shift is covered, without compromise. Supplying high-quality workers that limit the risk of error and keep client operations running smoothly. Showing genuine care for the safety, wellbeing and performance of our workers. Why it matters For our customers, it provides them with the confidence that they’re in capable hands. For our team, it means knowing that the way we show up in the office or out in the field makes a real difference. This is what sets DDL apart.

At DDL, our casual workforce is powered by a dynamic group of individuals who are navigating not only the demands of university life, but for many, their first work experiences. Employing university students as casual workers is a win-win for everyone involved and has been the cornerstone of the DDL staffing model for the past decade.